Frequently Asked Questions
Everything you need to know about your ENVY beauty experience.
Are your beauty products cruelty-free?
Yes, ENVY is committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
Do you ship internationally?
Currently, ENVY ships to over 25 countries. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are ENVY products safe for sensitive skin?
Most of our formulas are dermatologist-tested and hypoallergenic. We recommend checking the full ingredient list on each product page or performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.